1. Who you are buying from
Malcolm Explains is a trading name used by Malcolm Baker. Contact: hello@malcolmexplains.co.uk.
2. What we provide
Malcolm Explains supplies digital educational products and may separately provide student access, university licences, workshops, team licences and bespoke work. Each product page states the subject, intended audience, files included, price and licence.
3. Educational purpose
The material is educational. It is not investment, legal, tax or financial advice, and it does not constitute a recommendation, solicitation or promise of performance.
4. Orders and payment
Paid products are available only when the product page shows that checkout is open. Payment is processed by the checkout provider shown at the point of purchase. Malcolm Explains does not receive or store full card details.
Prices are shown in pounds sterling unless stated otherwise. Any applicable tax will be displayed before payment.
5. Digital delivery
Digital products are supplied electronically after confirmed payment. Download links may expire for security reasons. If a valid link expires, contact support using the email address used for the order.
You are responsible for keeping your files and order email safe after download.
6. Cancellation, refunds and faulty content
Where digital content is supplied immediately, checkout may ask you to expressly request immediate delivery and acknowledge that the statutory cancellation right is lost once supply begins. This does not affect your rights if digital content is faulty, not as described or cannot be supplied.
For help with an order, email hello@malcolmexplains.co.uk with the order email address and product name.
7. Licence
Unless a different licence is stated, a purchase grants one person a non-exclusive, non-transferable licence for personal learning and reference. Resale, redistribution, public reposting, commercial training, removal of branding and sublicensing are prohibited.
Student, lecturer, university, team and corporate use require the relevant licence. Full details appear on the licensing page.
8. Accuracy and changing markets
Markets, laws, instruments, rules and data change. Buyers should verify current information before relying on it. Corrections or updated versions may be issued where appropriate, but a purchase does not create an unlimited obligation to update a product.
9. Intellectual property
All original branding, layouts, artwork and text remain protected. No ownership rights are transferred beyond the licence expressly granted with the product.
10. Support and complaints
Questions and complaints should be sent to hello@malcolmexplains.co.uk. Please include the product name, order email and a clear description of the issue.
11. Governing law
These terms are governed by the laws of England and Wales. Nothing in these terms removes any mandatory consumer rights that apply to you.